The short version
- You choose every source, and exactly what StoreMore can see in it.
- StoreMore only reads from your sources. It never changes, moves or deletes anything in them.
- Your photos and files are never used to guess your age, interests or style.
- No promotional messages, and your photos, files and data are never used in promotions or ads.
- StoreMore AI isn’t available yet. When it is, it will run on your phone first, and cloud AI will stay off unless you turn it on.
- Analytics count outcomes, never file names, photo contents or contacts.
- You can disconnect, export or delete at any time.
What StoreMore can access
Only the sources you connect, and only the albums, folders or items you approve. Connecting a source doesn’t back anything up; you choose what to protect.
- To browse and back up, StoreMore needs permission to read the items you approved.
- It never asks for edit access, so it can’t change, move or delete anything in a connected service.
- Each service sets its own limits. For example, Google Photos only shares photos you pick and doesn’t let apps delete them. See what StoreMore can do with each source.
You can remove access at any time from Gallery › Sources in the app, or in the connected service’s own account settings.
What we keep
- Your account: your email address, how you sign in, and your settings. With a passkey, we keep only what’s needed to recognize your device, never your face or fingerprint.
- Backup records: what was backed up, when, where it’s stored and whether it was verified, so your activity history is accurate.
- Your backed-up content: two copies of each item you choose to back up, kept in separate storage and re-checked regularly, plus the small previews needed to show them.
- Deleted items: kept in Recently deleted for 30 days so you can restore them, then removed from both copies.
- Previews of your other sources are shown to you while you browse. They’re cached for up to 1 hour, only in your browser’s private cache; StoreMore’s servers don’t keep them.
We never copy anything you haven’t chosen to back up.
AI and your photos (coming soon)
StoreMore AI isn’t available yet, so no AI looks at your photos or files today. Finding similar photos uses a small visual fingerprint made in your browser, not AI. When StoreMore AI arrives, these commitments will apply, and we’ll update this page first.
- On-device first. Everyday requests, like finding blurry photos, will run on a small AI model on your phone.
- Cloud AI is opt-in. Bigger requests will use a cloud model only if you turn it on. When you do, only what’s needed for that request will be sent. StoreMore AI isn’t available yet. Before it launches, we’ll name the cloud provider here and confirm in writing that it doesn’t train on your content or keep your requests.
- You decide. AI will only suggest; nothing will be moved, merged or deleted until you review it.
- In the Junior style, cloud AI will always be off.
What we measure
To see whether StoreMore is working for people, we keep anonymous daily totals, like “14 backups verified today” or “120 visits to the Pricing page”. Each event adds one to a total. No account, device ID, cookie or IP address is attached, so a total can’t be linked to you, or one event to another. Google Analytics, described below, is separate and runs only if you allow it.
| We count | We never collect |
|---|---|
| Pages viewed on this website, and which buttons are used, such as “Subscribe” at the top of the page | File names, or what’s inside your photos, videos or files |
| The style, appearance and motion settings people choose. Once a day, the style in use, whether it was picked, and roughly how long it’s been kept: today, under a week, under a month or longer (only the day it was picked is remembered, on your device) | Your name, email address, or account details for connected services |
| New accounts, as a number | Your contacts |
| Finished backups: verified, partial, failed or cancelled, with the number of items and total size as ranges, such as “2–10 items” or “under 10 MB”, and the kind of device, such as “Mac” | Your IP address or location |
| Which kind of source is connected, such as “Dropbox” | What you type into Help search or the contact form |
| Help answers opened, how many results a Help search found, and the topic chosen in the contact form | Any ID that could link counts to you or to each other |
Totals are kept for 13 months, then deleted automatically. Only StoreMore’s product team can see them. In the Junior style, the website only counts how many people chose Junior and how many use it each day, with no detail about what anyone does.
Your browser sends Global Privacy Control, so nothing is counted.
Google Analytics, only if you allow it
This website and the StoreMore app can use Google Analytics, to show us which pages and features people use and where things could be clearer. It runs only if you choose Allow when we ask — once for the website, and again in the app — and never in the Junior style on the website, for a child’s account in the app, or when your browser sends Global Privacy Control. The switch below is for this website; the same choice for the app is in Settings there.
- What it collects: the pages you visit and the buttons you use on this website or in the app, your browser and device type, and your approximate location, which Google works out from your IP address (Google Analytics doesn’t store IP addresses). A random ID in cookies (
_ga) groups visits from the same browser. - Who and where: Google LLC processes it for us, and may do so outside India.
- What it never gets: your email address, your account, your photos, videos or files, or anything you type. Google’s advertising features are switched off, so it isn’t used for ads.
- How long: Google keeps the details for 2 months. The cookies expire after 13 months, or straight away when you switch it off.
Google Analytics is off here, because your browser sends Global Privacy Control or you’re using the Junior style.
Styles and personalization
The StoreMore app offers styles like Vibe, Nostalgia, Clarity and Junior, plus appearance and motion choices. They’re picked only by you, in Settings › Appearance, and saved on your device. This website has one look for everyone. We never infer a style, an age or a generation from your photos, contacts or anything else.
Children and teens
StoreMore is for people 18 and over, and you confirm your age when you sign up. India’s DPDP Act treats everyone under 18 as a child, so a child can only have a family account: their parent confirms they’re an adult with DigiLocker and gives consent first. A child’s account has no tracking, usage counts or reminder emails, and the parent can close it at any time.
- We don’t track children’s behavior or show them targeted advertising.
- The Junior style keeps sharing within the family and keeps analytics to anonymous counts. When StoreMore AI arrives, cloud AI will always be off in Junior.
Your controls
- Disconnect a source, or change what it shares, at any time.
- Pause or stop a backup. Copies that are already verified stay safe.
- Turn reminder emails on or off, and switch off anonymous usage counts: above for this website, or in Settings for the app. Diagnostics are only sent when you attach them to a support message. Cloud AI will get its own switch when StoreMore AI arrives.
- Export everything, with a fingerprint for each file so you can check it, or delete your account. Before anything is deleted, we show exactly what will go.
- See every device signed in to your account, and sign any of them out. We email you about every new sign-in.
- Ask us to show, correct or delete your personal data by making a privacy request.
Questions
Contact us, or reach our Grievance Officer: Sharmila, grievance@storemore.ai. The Privacy policy has the full legal details.