Legal

Terms of service

The agreement between you and StoreMore, written to be read, not skimmed.

Effective 7 November 2026 · Last updated 7 November 2026

1. About these terms

These terms are an agreement between you and Basesys Global Private Limited, a company registered in India (CIN U62013PN2026PTC252859), Pune, Maharashtra (“StoreMore”, “we”, “us”). By creating an account, you agree to them and to our Privacy policy.

2. Who can use StoreMore

You must be 18 or older to create a StoreMore account yourself, and you confirm this when you sign up. Children under 18 can have an account only when their parent or lawful guardian sets it up in Settings › Family, after confirming they’re an adult and giving consent. The parent is responsible for the child’s use of StoreMore until the child turns 18.

3. Your account

  • Give accurate information, and keep your email and devices secure.
  • Don’t share your sign-in code or passkey. We’ll never ask for them.
  • Tell us straight away if you think someone else has accessed your account.

We email you what your account needs, such as sign-in codes, security alerts and backup results. If you turn them on, we also send reminders and tips about your backups. We don’t send promotional messages.

4. Connected services

When you connect a service such as Google Drive, Google Photos or Dropbox, you authorize StoreMore to act within the access you approve, and only as you instruct. That service’s own terms still apply to your use of it. Some services limit what other apps can do; for example, Google Photos doesn’t let apps delete photos. We don’t control connected services, and can’t guarantee they’ll always be available.

5. Your content

Your photos, videos and files stay yours. You give us a limited permission to store, copy, process and display them only to provide the features you use, such as backups, verification and duplicate detection. We never use them in promotions or advertising. That permission ends when you delete the content or close your account, except for the time it takes to remove it from our systems: up to 30 days, from our encrypted system backups.

StoreMore doesn’t own anything you store, and doesn’t review or control it. You’re responsible for your content: for having the right to store and share it, and for what you share with links. As a service that stores content on your behalf, StoreMore is an intermediary under the Information Technology Act, 2000, and acts on valid legal notices about content as that law requires.

6. Backups and verification

StoreMore marks an item “Verified” only after checking that the copy at its destination matches the item you selected and can be found again. Items that are uploaded but not yet verified, skipped, or that failed verification are never shown as protected. We keep a second copy of each verified item in separate storage and re-check both regularly. If a copy can’t be repaired, we’ll tell you.

We work hard to keep your copies safe, but no service can promise that data will never be lost. Keep your originals until StoreMore shows them as verified, and we don’t guarantee how long a backup will take.

7. Deleting

StoreMore only reads from the services you connect; it never changes, moves or deletes anything in them. Items you delete from your StoreMore gallery go to Recently deleted, where you can restore them for 30 days before every StoreMore copy is removed for good. Deleting for good always asks you to confirm first.

8. AI features

StoreMore AI isn’t available yet. When it is, it will find and suggest, and it can make mistakes, so review its results before acting on them. Cloud AI will be optional and off until you turn it on. We’ll update these terms before it launches.

9. Acceptable use

Don’t use StoreMore to:

  • Store or share content that’s illegal, or that you don’t have the right to store.
  • Access other people’s accounts or data without permission.
  • Interfere with, overload or try to break StoreMore’s security.
  • Copy, resell or reverse-engineer the service, except where the law allows.

10. Storage plans and payments

The Free plan includes 5 GB of storage. Paid plans, when offered, renew each month or year until you cancel. We’ll tell you at least 24 hours before every renewal charge, as RBI rules for recurring payments require. You can cancel any time in Settings, and your plan runs to the end of the period you’ve paid for. If you cancel within 7 days of your first purchase, we’ll refund it in full. Prices are on the Pricing page. We’ll always show storage limits before a backup starts, never only as an error afterwards.

11. Ending your account

You can export everything, or delete your account, at any time from Settings. Before anything is removed, we show exactly what will be deleted. We may suspend or close an account for a serious breach of these terms or to comply with the law. Where we can, we’ll tell you first and give you 30 days to export your content.

12. Disclaimers and liability

StoreMore is provided “as is” and “as available”. We check every copy and keep a second one, but we don’t guarantee that the service will always be available, or that your files will never be lost, damaged or delayed. Keep the originals of anything irreplaceable.

  • Your content: to the fullest extent the law allows, StoreMore isn’t liable for the loss of, damage to, or unavailability of anything you store, however it happens.
  • Indirect losses: we’re not liable for lost profits, business or opportunities, or other indirect or consequential losses.
  • Things outside our control: we’re not responsible for events we can’t reasonably control (such as natural disasters, widespread internet or power failures, or government action), for connected services you choose to use, or for anything done in your account by you or someone you let use it.
  • Limit: where the law doesn’t let us exclude liability, our total liability for all claims relating to StoreMore is limited to what you paid us in the 12 months before the claim. On the Free plan, that’s nothing.

Some rights can’t be given up under Indian law, such as liability for fraud, and your rights under the Consumer Protection Act, 2019 and the Digital Personal Data Protection Act, 2023. These terms don’t take those away.

13. Governing law

These terms are governed by the laws of India, and disputes will be heard by the courts of Pune, unless the law where you live gives you other rights.

14. Changes to these terms

If we make material changes, we’ll tell you in the app or by email at least 30 days before they take effect. If you don’t agree, you can delete your account before then.

Questions? Contact us.